Resolved
The issue affecting ae renderers in the US region has now been resolved, and no further impact is expected.
Monitoring
We have implemented a fix for the issue affecting renderers in the US region.
We are continuing to monitor for any further impact.
Investigating
We are current investigating an issue affecting renderers in the US region.
The impact of this is renders that are being generated using EAE templates are stuck in Queued and never reach the Rendering status..